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Description based on Specified Commercial Transactions Law
Distributor: Iwata Co., Ltd.
Name of Chief Operating Officer : Yuji Iwata
post code: 604-8182
Address : 701-2 Osaka Zaimokucho, Sakaimachi Dori Anekoji Shita, Nakagyo Ward, Kyoto City
Phone number: 075-211-8321
Email address: online-shop@iozon.co.jp
Explanation of charges other than product price Shipping and COD fees will be charged depending on the purchase amount and delivery destination. Application expiration date *We do not accept cancellations after ordering. Defective product If the product is defective (stains, poor sewing, etc.), please contact us within 7 days of receiving the product and return it to us, paying the shipping fee. We will send you a new product. (If the item is out of stock, we will issue a refund.) We will not accept returns unless the item is damaged (stains, poor sewing, etc.).
Sales Quantity ■Products are also sold in stores at the same time. After placing your order, we may notify you that the item is out of stock. Thank you for your understanding.
■The number of products sold may be limited. Please check each product page carefully.
Delivery time *If the order confirmation email cannot be delivered, we will confirm the order by phone. Please note that if email cannot be delivered and confirmation by phone is not possible, shipping will be postponed.
■Bedding: Within 1 week after ordering Furniture: Within 4 weeks after ordering
*If paying by bank transfer, bedding will be delivered within one week and furniture will be delivered within four weeks after payment is confirmed.
■Even if the specified date is exceeded, we cannot guarantee it. Please note.
■If you refuse to receive the product or pay for the product, we will charge you for shipping the product, return shipping fee, and handling fees such as cash on delivery.
Payment method ■Credit card (VISA, MasterCard, American Express, JCB)
Payment period: Varies depending on the credit card company you use.
■Amazon pay
■Bank transfer Payment period: Within 7 days after ordering
*We apologize for the inconvenience, but please bear the transfer fee.
Payment deadline ■Credit payment・・・・・・・・・・・・Depends on the credit card company you use.
■Bank transfer・・・・・・・・・・・・・・・Within 7 days after ordering
Please see below for flat rate services.
・Flat-rate service terms of use
・Flat-rate service usage guide
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