• 

• Summer in Kyoto is hot and humid, and winter is bitterly cold.
  The climate of Kyoto is harsh, as is typical of a basin.
  We have long sought to understand "what constitutes a comfortable sleep," observing the changing climate and natural features of Japan through its four seasons.
  In the process, we have not only focused on the quality of bedding but also scientifically investigated the "quality" of sleep and the mechanisms of the sleep environment.
  We have developed and manufactured bedding that not only offers comfort based on sleep science but also enhances functionality to support quality sleep.
  The comfort of our products has been so well-received that they are now used in many establishments, including long-established inns and luxury hotels throughout Japan.

Sleep "quality" that declines with age

• "My sleep is light, probably due to stress."
• "I don't feel like I slept well."
• "When I was young, I could sleep soundly."
• "Even after sleeping, I still feel tired."
• It takes a long time to fall asleep.

Sleep plays an important role in our health, including resting our brains and bodies, recovering from fatigue, and consolidating memories. However, the "quality" of sleep changes with age. And a decline in the "quality" of sleep directly leads to a decline in the quality of daily life.

• 

• As you pass your 30s, your sleep changes. Your sleep duration shortens, and deep sleep decreases.

  In order to get proper sleep, there are various methods such as maintaining a regular lifestyle, exercising, and stress relief. However, the sleep environment actually has a significant impact on sleep.

• 

• The ideal "bed climate" for a good night's sleep is

  Temperature 33±1°C, Relative Humidity 50±5%

  The ideal "microclimate in bed" is a state that is neither too warm nor too cold, and not stuffy, throughout the year.
  The most conducive temperature for a good night's sleep is around 33°C, where body heat dissipates slowly from the skin surface, yet you don't feel cold. If the temperature inside the bed exceeds skin temperature,
  sweating increases, depleting energy, and deep sleep cannot be achieved.
  
  In winter, instead of artificial heating, it's necessary to retain your own body heat and prevent it from escaping.
  Also, a bedding humidity of around 50% relative humidity is considered comfortable.
  In summer, moisture can accumulate on the back due to perspiration, and relative humidity can reach 80-90%.
  This increases tossing and turning, preventing sound sleep.
  Summer insomnia is often caused by an increase in humidity on the back.
  
  In Japan, where seasonal climate changes are significant, comfortable temperature and humidity within the bed are important throughout the year.

• Upon termination of the contract, you can choose to either return the device (return shipping cost to be borne by the customer) or purchase it (at one month's worth of the monthly fee).

• Service Area
  Please check the product page for service area details.
  If you wish to use the service outside the designated service area, please consult the store where you plan to apply.

• Product contract period and cost (tax included)

項目	Single 4-piece set	Semi-double 4-piece set	Mattress and Fitted Sheet Set (Single)	マットレス and Fitted Pad Set (Semi-double)	Down Comforter Set (Single)
販売価格	¥331,100	¥383,900	¥192,500	¥245,300	¥138,600
月額利用料	¥9,130	¥10,560	¥5,280	¥6,710	¥3,850
契約期間	3 years (36 months)	3 years (36 months)	3 years (36 months)	3 years (36 months)	3 years (36 months)
支払総額	¥328,680	¥380,160	¥190,080	¥241,560	¥138,600
契約満了時 買取代金	¥9,130	¥10,560	¥5,280	¥6,710	¥3,850
契約満了時 返却送料	¥2,420	¥4,290	¥1,870	¥4,290	¥1,320
お届け時配送料	¥2,420	¥4,290	¥1,870	¥4,290	Free
途中解約の場合	Cancellation Fee: ※See separate section Return Shipping Fee: ¥4,840	Cancellation Fee: ※See separate section Return Shipping: ¥8,580	Cancellation Fee: ※See separate section Return Shipping Fee: ¥3,740	Cancellation fee: *Listed separately Return shipping: ¥8,580	Cancellation Fee: ※See separate section Return Shipping Fee: ¥2,640

• Shipping Method
  Products will be delivered by courier.
  Please apply at least 10 days before your desired delivery date.

• Payment Method
  Monthly service fees can only be paid by credit card.
  (Accepted cards are VISA, Mastercard, JCB, and Amex)

• Regarding the credit card payment date for monthly usage fees
  The withdrawal date for the monthly usage fee is the 1st of the month of use.
  When applying at the store, you will be charged for the first month's usage fee and shipping fee via credit card.
  (The month in which the product is delivered is free of charge)

• Cancellation Policy
  After you apply, you can cancel your order as long as the contracted product has not yet been shipped.
  Please contact the store where you placed your order.
  Cancellations due to customer convenience after shipping arrangements have been made will be treated as early cancellations, and a prescribed cancellation fee will be charged.

• Cancellation during the contract period
  The contract period is 3 years. Early cancellation is permitted after a minimum of 1 year (12 months). However, if you cancel for personal reasons within 12 months, a prescribed cancellation fee will be charged.
  In such cases, you will be required to pay the "remaining months" (12 months minus the number of days used) multiplied by the "monthly usage fee," plus return shipping costs, and return the product to our company.

• Regarding Various Changes During the Contract Period
  For various changes to customer information during the contract period, please contact the store where you made your application. We will explain the procedure for making changes.

• Customers using the single 4-piece set or semi-double 4-piece set are entitled to a down comforter and down blanket cleaning service, valued at ¥13,200 (tax included), for only the shipping fee of ¥2,750 (tax included) after two years of use. (Once only)

• Regarding purchasing the bedding at the end of your contract:

  Once your usage period (3 years) ends, you will have the option to purchase the bedding you have been using.

  Please submit your purchase request to our company at least one month before the end of your usage period.

Service applications are accepted at IWATA, a bespoke bedding specialty store in Tokyo, Osaka, and Kyoto. We invite you to experience the high performance and comfort of our products in our showroom, where our store staff will provide a detailed explanation of the contract.