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新デザインコンセプト「Authentic and Sustainable」を採用した新商品を発売開始いたしました

新デザインコンセプト「Authentic and Sustainable」を採用した新商品を発売開始いたしました

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  • unbleached / Subscription
      • View all
      • Duvets / Down Comfoertes
      • Down Blankets
      • Others
      • View all
      • Camel Hair Matress Pads
      • Mattress Pads (All-year)
      • Mattress Pads (Summer)
      • Mat pad (for winter)
      • Japanese Mattreses
      • View all
      • Mattresses
      • Bed Frames
      • C-couch
      • Daybeds
    • Washable Pillows
      • View all
      • Sheets & Covers
      • Duvet Covers
      • Pillows Covers
      • View all
      • towel
      • Warmer
      • Support Pillows
      • Mask
      • Laundry Detergent
      • Others
      • Remaking / Our Products
      • Remaking / Thired-party
      • RENMEN project
      • Bed Frames made from Japanese Woods
      • Camel Hair
      • Linen
      • Cotton
      • Down
      • View all
      • Duvet / Comforters
      • Mattresses & Mattress Pad
      • Pillows
      • Sheets & Covers
      • Mattresses
      • Others
    • View all
    • Duvet / Down Comforters
    • Down Blankets
    • Others
    • View all
    • Camel Hair Matress Pads
    • Mattress Pads (All-year)
    • Mattress Pads (Summer)
    • Mattress Pads (Winter)
    • Futon(Japanese Mattreses)
    • View all
    • Mattresses
    • Bed Frames
    • C-couch
    • Daybeds
  • ふるさと納税
  • Our Shops
  • Journal
    • Work Shop
    • IWATA Accommodation plan that delivers a good night's sleep
  • Our Vision
  • Customer Reveiws
  • Contact Us
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privacy policy

1. Definition of personal information "Personal information" is information about a living individual that can identify a specific individual by name, date of birth, other descriptions, etc. contained in the information, and other information. This refers to information that can be easily compared with other information, thereby identifying a specific individual.

2. Collection of personal information Our shop may collect your personal information when you purchase products or make inquiries.
When collecting personal information, we clearly state the purpose of use and use lawful and fair means.

The personal information collected at our shop is as follows.

a) Name, furigana
b)Address
c) Phone number
d) Email address
e) Password
f) Delivery information
g) Transaction history with this shop and its contents
h) Information that can identify a specific individual by combining the above

3.Use of personal information Our shop uses the personal information received from customers for the following purposes.

a) Order confirmation and inquiry
b) Confirmation and inquiry of product shipment
c) When replying to an inquiry
d) Sending catalogs, flyers, monthly magazines, DM, etc., and distributing e-mail magazines.

Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases.

a) In cases based on laws and regulations, and in cases where it is necessary to cooperate with national institutions, local governments, or persons entrusted by them in carrying out affairs stipulated by laws and regulations.
b) When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person concerned.
c) When exchanging personal data with an affiliated company of the company that operates this shop
d) When personal information is disclosed to business partners, subcontractors, etc. that have concluded confidentiality agreements with this shop to the extent necessary to achieve the purpose of use.

4.Safety management of personal information The service provider takes reasonable, organizational, physical, human, and technical measures to safely manage the personal information entrusted to us by customers, and our shop takes appropriate measures in accordance with related laws and regulations. We will strive to prevent risks such as unauthorized intrusion into personal data, loss, falsification, and leakage of personal information by handling personal information in a safe manner.

5. Correction or deletion of personal information If you wish to correct or delete personal information that you have provided to us, please contact us using the contact information below. Additionally, if you are a registered user, you can correct your personal information from the "My Account" menu on this site.

6.Use of cookies Our company uses cookies to provide better services to our customers . In order to deliver our advertisements, etc. on our website according to our customers, we may obtain and analyze cookie information using the tools below . Please check the website of each tool provider regarding the handling of information acquired by each tool. Additionally, if you do not wish to accept cookies , you can change your browser settings. Please note that if you choose to disable cookies, you may not be able to receive some of the services provided by our company.

・Google Analytics privacy policy  

・Shopify privacy policy

・HubSpot 's privacy policy


*Cookies are information sent from a server computer to your browser and stored on your computer's hard disk.

7.Use of SSL When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent this information from being intercepted, interfered with, or tampered with. *SSL is a function that encrypts information to prevent eavesdropping and data tampering. By using SSL, it is possible to send information more securely.

8. Contact information Please see the notation based on the Specified Commercial Transactions Law.

9.Changes to the privacy policy In our shop, when we make changes to the personal information we collect, the purpose of use, or other changes to our privacy policy, we will announce the changes to this page.

Please see below for flat rate services.
・Flat-rate service terms of use
・Flat-rate service usage guide

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